Returns and refunds
Returns & Refunds
At Wiredtopiađź’ś every piece is handcrafted with care and made especially for you. Because of the handmade nature of our products, we kindly ask that you review our policy below before making a purchase.
Returns
We do not accept returns or exchanges for change of mind, incorrect sizing, or personal preference.
Please read product descriptions carefully before placing your order.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
When reaching out, please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
If your claim is approved, we’ll gladly send a replacement or issue a refund.
Lost Packages
Once an order has been shipped, Wiredtopia is not responsible for delays or lost packages caused by the shipping carrier. If your package appears lost, please contact the carrier first. If you still need assistance, we’re happy to help however we can.
Refunds
Refunds are issued only if:
- You receive a damaged item.
- You receive the wrong item.
- Your order cannot be fulfilled.
Approved refunds will be returned to your original payment method within 5–10 business days, depending on your bank or payment provider.
Order Cancellations
Orders may be canceled within 24 hours of purchase.
After that time, production may have already begun, and we may not be able to cancel the order.
Questions?
If you have any questions about your order, please don’t hesitate to contact us at hello@wiredtopia.com. We’re committed to making your experience with Wiredtopia a great one.
Thank you for supporting handmade.
Wiredtopia
A World of Wired Creations.